Fidelity: Software and solutions for all financial institutions and all platforms.

With its rich experience and versatile software, Fidelity Information Services is without equal in the marketplace. Not only does the company have almost 20 years of experience in Latin America and the Caribbean-and 35 years worldwide-but it also provides software with the unique ability to service financial institutions of all sizes. Fidelity has customers with asset sizes ranging from less than $1 billion all the way up to the largest five banks in the United States, including Bank of America, Chase and Citibank.

Fidelity offers software for different platforms, such as mainframe, UNIX, LINUX and client/server. And the company's software serves most banking applications, providing financial institutions in Latin America and the Caribbean with a complete solution. These solutions cover core banking, customer relationship management (CRM), delivery channels, management information system (MIS) applications, and more.

Fidelity software also is multicurrency and multilingual, and it supports double byte character set. The kind of flexibility that Fidelity software delivers is so crucial because it can easily manage the rapid, successive changes necessary today, whether driven by consolidation, globalization, competition, the Internet or other emerging factors.

This has helped Fidelity win more than 20 clients throughout Latin America and the Caribbean. These include Banco de Credito del Peru and Interbank in Peru, HSBC in Argentina, Banco de Bogota in Colombia, INFONAVIT in Mexico, Banco Popular and FirstBank in Puerto Rico, Bank of Bermuda and Bank of Butterfield in Bermuda, First Citizens Bank and Republic Bank in Trinidad, and RBTT, which is in both Trinidad and Suriname.

Fidelity plans to branch into Brazil and Chile, and it will continue to focus on establishing local support centers in key countries throughout Latin America. Towards that end, it recently opened an office in Peru (see sidebar).

"The richness of functionality of our software and its flexibility make it perfect for financial institutions in Latin America and the Caribbean," says Prakash Jalihal, Fidelity's senior vice president and managing director for the region.

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